Privacy Policy

Who we are

Moon Basin ("we," "us") is a brand and AI automation studio operated byOnsite Liquidators Inc. You can reach us atinfo@moonbasin.com, by phone at(619) 762-4686, or by mail at 864 Grand Avenue #177, San Diego, CA 92109.

Information we collect

We collect information you choose to give us:

• Contact form: your name, email address, and the message you send us.
• Chat widget: your name, phone number, and the message you send when you start a text conversation with us from this website.
• Orders: if you purchase a website or service, payment is processed by Stripe. We do not see or store your card details.

We do not run advertising trackers, and we do not collect personal information from visitors who simply browse the site.

SMS / text messaging

When you provide your phone number through the chat widget on this website, you consent to receive text messages from Moon Basin related to your inquiry. Message frequency varies based on the conversation. Message and data rates may apply.

• Reply STOP at any time to opt out of text messages.
• Reply HELP for assistance, or contact us at info@moonbasin.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Text messaging opt-in data and consent are never sold or shared with any third party.

How we use your information

• To respond to your inquiry and communicate about your project.
• To deliver and support services you purchase.
• To meet legal and accounting obligations.

We do not sell your personal information.

Service providers

We use a small set of service providers to operate: website hosting, customer relationship and messaging tools, and payment processing. These providers process your information only to provide their service to us.

Data retention and your rights

We keep your information only as long as needed for the purposes above. You may request a copy of the information we hold about you, or ask us to correct or delete it, by emailinginfo@moonbasin.com. California residents may exercise their rights under the CCPA through the same address.

Changes

If we change this policy, we will update this page and revise the date above.